GTACC

Join Quovim C3 and Aspect Software

Tuesday, April 30, 2019

READY, SET, ENGAGE!

PREPARE YOUR OPERATIONS TO CREATE MEANINGFUL CUSTOMER CONNECTIONS THAT ENGAGE ACROSS CHANNELS

LOCATION


Scotiabank Arena

15 York St, Toronto, ON, M5J 2Z2

(416) 815-7325

AGENDA

Apr 30, 2019  

8:30 AM Networking Breakfast

9:00 AM - 11:30 AM Interactive Sessions

11:30 AM Networking Lunch

INVESTMENT

FREE!

RESERVE YOUR SPOT!

REGISTER TO JOIN OUR FREE EVENT

EUROPEAN RETAILER, LIDL EMPOWERS CHANNEL CHOICE DELIVERING AN AWESOME CUSTOMER EXPERIENCE

Join Quovim C3 and Aspect Software for a MUST-ATTEND, half day session that will inform and inspire action. 

Learn how Lidl, one of Europe's largest retailers, deployed Margot, an intelligent AI chatbot on Facebook Messenger to create personalized, meaningful connections. 

With over 1 BILLION active users worldwide, come hear how Lidl exemplifies the customer experience by providing a value-added, engaging tool that connects with customers.

We’ll outline the pitfalls to avoid and what you’ll need to know before shifting towards these new tools. Take part in our hands-on, interactive demonstration that highlights how one company used advanced chatbot technologies to engage their customers.

NETWORK.

LEARN.

INTERACT.

EXCEL.


Network with like-minded colleagues throughout the day and during our complimentary breakfast and lunch sessions!

2

SOLUTION PROVIDERS

1

CUSTOMER CASE STUDY

3+

PRESENTATION SESSIONS

1001+

BenefitS!

What good are all these new tools if your contact center isn’t ready for digital transformation? Learn best practices and how transitioning from Multichannel to Omnichannel will help support the customer’s transition from SELF-HELP to LIVE-HELP, ensuring that you provide effective support throughout the customer journey.

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Quovim C3

Quovim C3 provides Cross-Channel Communications solutions to organizations looking to optimize their contact, distribution and service centers. With implementations across Canada, Quovim C3 is a trusted partner that delivers exceptional customer experiences.

EVENT SPONSOR

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Aspect Software

At Aspect, our mission is simple: We put the customer first. Our enterprise-grade Contact Center and Workforce Management software is trusted by 55 of the Fortune 100—including more than 1.5 million agents around the world. We dramatically change the way organizations empower customers, engage their workforce and embrace a superior customer experience in today’s digital world. Holistically combining a suite of proactive interactive management tools, omni-channel self-service capabilities and best-in-industry workforce optimization solutions, Aspect is committed to developing next-generation technology that builds upon its 45-year legacy of continuous innovation. Whether delivered cloud, hosted, on-premises, or through a hybrid format, Aspect products are designed to solve our clients’ ever-evolving challenge of building better relationships with both their customers and those that serve them.

EVENT SPONSOR

Join us for an informative half day that will KICKSTART your digital communications

Deliver a better customer experience

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Quovim C3

1255 Phillips Square, Suite 307
Montreal, Quebec, H3B 3G1

100 King Street W., Suite 5700
Toronto, Ontario, M5X 1C7

1-855-9QUOVIM

www.QuovimC3.com