Convert your Performance Metrics into Fun Metrics
Numbers can be fun! Learn how to use them to inspire and motivate contact center agents.
Agent engagement is PRIORITY ONE for a stable, profitable contact center workforce that promotes client brand loyalty.
Join the Quovim C3 and nGUVU webinar for a 2-in-1 exploration on how to convert performance metrics into fun metrics, that motive, inspire and delight your Millennial and Gen Z agents.
Thursday, May 30
2 PM EST / 11 AM PST
RESERVE YOUR SPOT!
REGISTER TO JOIN OUR FREE LIVE WEBINAR, HOSTED BY QUOVIM C3 AND NGUVU
Join our live webinar to get the inside scoop on how to automate and align your KPIs with agent performance, boosting their engagement and motivation through employee engagement solutions.
EMPLOYEE ENGAGEMENT SOFTWARE SOLUTION
Before implementing happiness measures, your agents need to refine their skills, so they're better equipped to handle customer interactions. Quovim C3 can automate and align your employee performance processes and identify key metrics such as churn, abandonment, and others to ensure that agents deliver a superior customer experience that translates into increased sales.
Register for our 40 minute LIVE WEBINAR to BOOST agent performance and align KPIs
Deliver a better customer experience
Engage, motivate and reward your agents using the nGUVU employee engagement platform, nGAGEMENT. Inspire them to achieve their objectives through an immersive, game-like environment that leverages competition, collaboration, achievement and recognition that delivers employee motivation and engagement.
Quovim C3 provides Cross-Channel Communications solutions to organizations looking to optimize their contact, distribution and service centers. With implementations across Canada, Quovim C3 is a trusted partner that delivers exceptional customer experiences.
nGUVU offers an employee engagement platform for contact centers.
Using game mechanics, recognition and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition in order to build intrinsic motivation and improve employee engagement.
nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.
BOOST the Customer Experience by rewarding, engaging and motivating agents, *AFTER* aligning key metrics to agent performance
1255 Phillips Square, Suite 307
Montreal, Quebec, H3B 3G1
100 King Street W., Suite 5700
Toronto, Ontario, M5X 1C7